Refund policy

  • Merchandise may ONLY be returned for STORE CREDIT. We do NOT offer exchanges or refunds.
  • Return cost is your responsibility.
  • All returns must be postmarked within 20 days of the original order date.
  • All “SALE” items are considered FINAL SALE and will not be covered under the return guidelines. This includes orders that a coupon code/ sale discount is used on. We will not accept items that were purchased with a discount. If you return something to us that a discount was used on, you are responsible for shipping costs back to you. 
  • Returned items MUST include original tag and be returned in NEW CONDITION ( unwashed, unworn, makeup-free, no deodorant stains, no pet hair or odor)
  • You will receive a store credit for a one-time use VIA email or text once we receive and process your return. This code can NOT be used with other discount codes.
  • All accessories, candles, room sprays, and tumblers are final sale.
  • If you have questions or concerns you can email us at shabbyranchllc@gmail.com